PinnBank Website Experiences
A decade-long partnership with Pinnacle Bank has driven two major redesigns, rigorous usability testing, and a UX-first approach—resulting in streamlined experiences, faster growth, and increased account openings.
establishing a uX mindset
Over the past decade, my collaboration with Pinnacle Bank has fostered a UX-centric approach, leading to a streamlined process that transformed their online presence. Through two comprehensive site redesigns, we've not only delivered visually stunning designs but also significantly improved the user experience. I introduced rigorous usability testing and ongoing optimization strategies, while integrating content management systems for easy maintenance. Our Figma design systems expedited design, playing a pivotal role in propelling Pinnacle Bank's online growth and account openings.